Behind the Vouch: How the PXI™ Engine Rethinks Reviews

Not all 5-star ratings are built the same. The PXI™ Trust Engine cuts through the noise to surface contractors your neighbors actually trust.

Real trust isn’t a number. It’s a pattern built over time.

Jump to a section:

1. Why We Built PXI™

Let’s be honest: traditional online reviews are broken. They’re either shallow one-liners or emotional rants. You’re left reading between the lines—and hoping you guessed right.

We created the PXI™ (ProVouch Experience Index) to flip that script. Instead of chasing star ratings, we focus on consistency, fairness, and verified experiences. It's a smarter way to earn trust—and a more honest way to display it.

2. How It Works

Every vouch submitted by a homeowner goes through our PXI system. But we don’t just tally it up—we analyze it. Each vouch feeds into a contractor’s trust score, updating over time as new experiences come in.

🧠 Think of it like this: A single vouch is a spark. A consistent pattern of solid work? That’s a signal.

The result? You don’t just see a flat rating—you see how trust is built, job after job.

3. What PXI™ Actually Measures

The PXI Engine isn’t a mystery. Here’s what we track—and why it matters:

  • Vouch Quality: Long-form, specific vouches carry more weight than generic praise.
  • Service Reliability: Were they on time? Communicative? Did they finish the job?
  • Pricing Fairness: Did the cost feel aligned with the work delivered?
  • Consistency: Great service once is luck. Great service consistently is reputation.
  • Proximity: A pro trusted in your zip code means more than one vouched for 50 miles away.

Scores are dynamic—not permanent. They evolve as more feedback rolls in. That way, trust stays fresh and relevant.

4. Why It’s Different (And Better)

Other sites sell ad space. We surface trust. PXI™ doesn’t reward the highest bidder. It rewards earned reputation.

That means when a contractor ranks highly on ProVouch, it’s because real homeowners keep coming back and saying, “They did good work.” No fluff. No fake reviews. No gaming the system.

What Makes a Vouch Powerful?

  • 🧡 It’s personal. You’re saying, “I hired them and they delivered.”
  • 🔁 It builds momentum. One vouch adds trust. Many vouches build a reputation.
  • 📍 It helps your neighbors. Your experience saves someone else from a headache.

Have You Worked With Someone Great?

Don’t keep it to yourself. Your vouch can make someone else’s decision easier.

Vouch for a Pro Now

Missed the first post? Read Part 1: How to Find a Good Contractor